To consider a report of the Executive Member for Environment, Air Quality and Climate Change.

1. That the requirement be noted for the report to be considered in full by the Executive in accordance with the Local Government Act 1974.

2. That the content of the report and the Ombudsman’s appended report be noted.

3. That the remedial recommendations made by the Ombudsman be noted.

4. That the agreed remedial actions already taken by the Council in response to the Ombudsman’s recommendations be noted.

5. That the proposal to progress the completion of those agreed remedial actions which are yet to be undertaken by the Council be noted and approved.

The Executive Member for Environment, Air Quality and Climate Change submitted a report which report presented the public interest report issued by the Local Government and Social Care Ombudsman upon conclusion of their investigation into complaints made in respect of the Council’s waste and refuse collection service. The report detailed: the background to the complaints, the actions taken to date by the Council to address the issues raised in the report, the Ombudsman’s findings, the recommendations made by the Ombudsman, and the actions identified by the Council as being necessary in future to respond to those recommendations. The Executive Member noted that the aim was for significant improvement, with the service actively engaged in that task; and that he would liaise with the officers to determine the most appropriate method to secure the requested involvement of the Scrutiny Committee.

            RESOLVED -

(1)       That the requirement be noted for the report to be considered in full by the Executive in accordance with the Local Government Act 1974.

(2)       That the content of the report and the Ombudsman’s appended report be noted.

(3)       That the remedial recommendations made by the Ombudsman be noted.

(4)       That the agreed remedial actions already taken by the Council in response to the Ombudsman’s recommendations be noted.

(5)       That the proposal to progress the completion of those agreed remedial actions which are yet to be undertaken by the Council be noted and approved.