Issue - meetings

REPORT ON COMPLAINTS DETERMINED BY THE LOCAL GOVERNMENT OMBUDSMAN 2015/16

Meeting: 31/10/2016 - Executive (Item 40)

40 REPORT ON COMPLAINTS DETERMINED BY THE LOCAL GOVERNMENT OMBUDSMAN 2015/16 pdf icon PDF 102 KB

To consider a report of the Executive Member for Transformation and Resources.

Minutes:

The Executive Member for Transformation and Resources submitted a report, in line with the Council’s statutory duty, advising Members on adverse outcomes of complaints formally investigated by the Local Government Ombudsman. The report also provided Members with a summary of complaints determined in 2015/16. In answer to a query, it was agreed that further information would be provided, insofar as was consistent with the law, on the issues identified in two complaints involving child protection, and what had been done to rectify them.

 

            RESOLVED – That the content of the report be noted.