To consider a report of the Executive Member for Transformation and Resources.

1. That the increase in the estimated overall cost of the proposal be noted, as detailed in Section 5 of the report.

2. That approval be given to the necessary virement within the Capital Programme to cover the estimated cost as detailed in Section 5.0 of the report.

3. That the outcome of the CRM procurement process be noted and approval be given to the award of the contract to supply a CRM system to the winning bidder for the reasons set out in the Report.

4. That the Director of Legal and Democratic Services be authorised to agree terms, in consultation with the Corporate Director for Transformation and Resources, for an agreement with the winning bidder for the supply of a CRM system and to complete the necessary legal documentation in relation to the same.

The Executive Member for Transformation and Resources submitted a report setting out details of the procurement outcome for a new Customer Relationship Management System (CRM).

            RESOLVED:

(1)        That the increase in the estimated overall cost of the proposal be noted, as detailed in Section 5 of the report.

(2)        That approval be given to the necessary virement within the Capital Programme to cover the estimated cost as detailed in Section 5.0 of the report.

(3)        That the outcome of the CRM procurement process be noted and approval be given to the award of the contract to supply a CRM system to the winning bidder for the reasons set out in the Report.

(4)        That the Director of Legal and Democratic Services be authorised to agree terms, in consultation with the Corporate Director for Transformation and Resources, for an agreement with the winning bidder for the supply of a CRM system and to complete the necessary legal documentation in relation to the same.