37 REPORT ON COMPLAINTS DETERMINED BY THE LOCAL GOVERNMENT & SOCIAL CARE OMBUDSMAN 2017/18 PDF 314 KB
To consider a report of the Executive Member for Constitutional Reform and Resident Engagement.
Minutes:
The Executive Member for Constitutional Reform and Resident Engagement submitted a report which set out the background to the statutory duty to report to Members on adverse outcomes of complaints formally investigated by the Local Government & Social Care Ombudsman, and provided Members with a summary of complaints determined in 2017/18.
RESOLVED – That the content of the report be noted.