Issue - meetings
REPORT ON COMPLAINTS DETERMINED BY THE LOCAL GOVERNMENT AND SOCIAL CARE OMBUDSMAN 2020/21
Meeting: 21/03/2022 - Executive (Item 120)
120 REPORT ON COMPLAINTS DETERMINED BY THE LOCAL GOVERNMENT AND SOCIAL CARE OMBUDSMAN 2020/21 
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To consider a report of the Executive Member for Finance and Governance.
Minutes:
The Executive Member for Finance and Governance submitted a report which responded to the Council’s statutory duty to report to Members on adverse outcomes of complaints formally investigated by the Local Government & Social Care Ombudsman. The report set out the background to this duty, and provided Members with a summary of complaints determined in 2020/21. In response to a question, Members were advised of the financial process for managing the outcomes of any recommendations by the Ombudsman.
RESOLVED - That the content of the report be noted.
